AMM 2023 Annual Conference
Perfecting the Practice of Mediation
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About the Conference
The 2023 conference will take place on Friday, September 22, 2023. Registrants can attend in person at the Kansas City Metropolitan Bar Association headquarters or virtually. Registrants will receive the handouts and have 24/7 access to presentation recordings until August 1, 2024.
Approved for Missouri CLE 6.0 hrs including 1.0 hr ethics and 1.0 hr implicit bias (live only)
Approved for Kansas CLE 5.5 hrs
Approved for Kansas CDRE 5.5 hrs
Link to Conference flyer: 2023_flyer_amm_conference.pdf
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Approved for Missouri CLE 6.0 hrs including 1.0 hr ethics and 1.0 hr implicit bias (live only)
Approved for Kansas CLE 5.5 hrs
Approved for Kansas CDRE 5.5 hrs
Link to Conference flyer: 2023_flyer_amm_conference.pdf
SCROLL DOWN TO REGISTER.
Conference Presentations
Managing Apology in Mediation: Whether, When and How Presenter: Anne Bachle Fifer, JD 1.5 hr
A party to mediation may request an apology or the mediator may suspect it may move the parties beyond impasse. This presentation will discuss the timing, wording, the delivery and receipt of an apology managed by the mediator to ensure healing and resolution. Skills will be practiced in a brief role play.
The Mediator Ethics Game Presenter: Anne Bachle Fifer, JD 1.0 hr
How can you pitch your mediation business in a way that resonates with prospective consumers of mediation? How can you effectively promote yourself and your mediation practice in the marketplace? Dr. Schaefer’s workshop will assist you to develop an impactful marketing message. You can’t make an impact in the mediation world if you aren’t getting opportunities to mediate.
Workshop: Why Do You Mediate the Way You Do? Presenter: Professor John Lande, JD 1.5 hr Mediator procedures vary based on many factors and become second nature so that mediators may no longer be conscious of the design and strategies. This workshop will guide you through an exercise to re-spark your awareness of your choices for your mediation practice system. Please bring a laptop or pad of paper to this workshop.
Negotiation 101: Never Split the Difference Presenter: Dawn Kuhlman, MA 1.0 hr
The nine key principles advocated by FBI negotiator Chriss Voss in his book Never Split the Difference will be discussed. How they apply to our emotion-driven brains will be explained.
Changing the Culture of Conflict to Optimize Outcomes Presenter: Valorie French 1.0 hr
Personal orientation to “right” and “wrong” can perpetuate a culture of violence or avoidance. This presentation will discuss how to change the cultural orientations to engage conflict positively and make constructive communication and accountability more attractive.
A party to mediation may request an apology or the mediator may suspect it may move the parties beyond impasse. This presentation will discuss the timing, wording, the delivery and receipt of an apology managed by the mediator to ensure healing and resolution. Skills will be practiced in a brief role play.
The Mediator Ethics Game Presenter: Anne Bachle Fifer, JD 1.0 hr
How can you pitch your mediation business in a way that resonates with prospective consumers of mediation? How can you effectively promote yourself and your mediation practice in the marketplace? Dr. Schaefer’s workshop will assist you to develop an impactful marketing message. You can’t make an impact in the mediation world if you aren’t getting opportunities to mediate.
Workshop: Why Do You Mediate the Way You Do? Presenter: Professor John Lande, JD 1.5 hr Mediator procedures vary based on many factors and become second nature so that mediators may no longer be conscious of the design and strategies. This workshop will guide you through an exercise to re-spark your awareness of your choices for your mediation practice system. Please bring a laptop or pad of paper to this workshop.
Negotiation 101: Never Split the Difference Presenter: Dawn Kuhlman, MA 1.0 hr
The nine key principles advocated by FBI negotiator Chriss Voss in his book Never Split the Difference will be discussed. How they apply to our emotion-driven brains will be explained.
Changing the Culture of Conflict to Optimize Outcomes Presenter: Valorie French 1.0 hr
Personal orientation to “right” and “wrong” can perpetuate a culture of violence or avoidance. This presentation will discuss how to change the cultural orientations to engage conflict positively and make constructive communication and accountability more attractive.
About Our Presenters

Anne Bachel Fifer, JD
Anne Bachle Fifer is an attorney, mediator, arbitrator, and civil mediation trainer based
in Grand Rapids, Michigan. She has experience in mediating business contracts, workplace
disputes in commercial, educational, and non-profit settings, estates, employment
discrimination; child protective cases, divorce and custody, and church-based conflict.
Anne Bachle Fifer is an attorney, mediator, arbitrator, and civil mediation trainer based
in Grand Rapids, Michigan. She has experience in mediating business contracts, workplace
disputes in commercial, educational, and non-profit settings, estates, employment
discrimination; child protective cases, divorce and custody, and church-based conflict.
Professor John Lande, JD
John Lande is the Isidor Loeb Professor Emeritus at the University of Missouri School of Law and former director of its LLM Program in Dispute Resolution. He is the author of Lawyering with Planned Early Negotiation and Litigation Interest and Risk Assessment published to the American Bar Association. He regularly posts on the Indisputably blog.
Dawn Kuhlman, MA
Dawn Kuhlman is an experienced mediator and Executive Director of M.A.R.C.H., a Missouri non-profit providing mediation, supervised visitation and limited scope legal representation to eligible families. She is the creator of a Trauma informed Mediation Model feature in a 2018 TEDxTalk.
Valorie French, MA
Valorie French has an M.A. in Conflict Management and Dispute Resolution from Baker University and paralegal certification. She currently works as a bilingual immigration case management legal assistant. Her education, experience and passion for organizing underlies her goal to foster attitudes to help people develop construction communications and create options for optimal outcomes.
John Lande is the Isidor Loeb Professor Emeritus at the University of Missouri School of Law and former director of its LLM Program in Dispute Resolution. He is the author of Lawyering with Planned Early Negotiation and Litigation Interest and Risk Assessment published to the American Bar Association. He regularly posts on the Indisputably blog.
Dawn Kuhlman, MA
Dawn Kuhlman is an experienced mediator and Executive Director of M.A.R.C.H., a Missouri non-profit providing mediation, supervised visitation and limited scope legal representation to eligible families. She is the creator of a Trauma informed Mediation Model feature in a 2018 TEDxTalk.
Valorie French, MA
Valorie French has an M.A. in Conflict Management and Dispute Resolution from Baker University and paralegal certification. She currently works as a bilingual immigration case management legal assistant. Her education, experience and passion for organizing underlies her goal to foster attitudes to help people develop construction communications and create options for optimal outcomes.
Continuing Education Credits
Continuing education credits will be applied for in Missouri and Kansas. If you wish credit hours for other organizations, please contact us at info@momediators.org.
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